Customer Relationship Management

Build and grow with Customer Relationship Management (CRM) tool

CRM is a set of integrated, data-driven software solutions that help manage, track, and store information related to your company’s current and customers.

Fast forward to today. CRM systems automatically collect a wealth of information about existing and prospective customers. This data includes email addresses, phone numbers, company websites, social media posts, purchase histories, and service and support tickets. Functionalities of CRM are mainly:

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What does a CRM do?

Marketing teams

Improve your customers’ journey. With the ability to generate multi channel marketing campaigns with planning and real-time tracking tools.

Project service automation

Improve your profitability with integrated planning tools and analytics to build customer essential delivery model.

Customer service teams

Use of service bots, customer service teams will be having the tools to deliver value and increase engagement with every interaction.

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Why apply a CRM Solution?

To receive the collective and relevant insights on the data about client’s touchpoints, analyses and intelligent insights.

Turbo Boosting

You will receive a flexible and customisable solution suited to your business requirements.

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